rideCOUNT » help & support
Welcome to rideCOUNT help & support
- If you are experiencing any problems with your account, rideCOUNT site or features, please open a ticket at the helpdesk
- For answers to common questions and problems, please see our Frequently Asked Questions section
- For the latest news and updates on rideCOUNT, see rideCOUNT news
Current Status
 |
rideCOUNT is currently not experiencing any issues |
Latest News
Park & Ride Updates
29th July 2009 by: Joel
Hello!
You might think sometimes that we've abandoned ridecount and left it to rot away in the great internet graveyard.
But you'd be wrong. We still receive many new parks to add to the database, and also many ride updates, all from our very kind and supportive users like yourselves.
And we regulary run through all of these submissions and update the site where we can.
Things have been quiet on the new features front because, well, honestly real life stepped in and new things came along. But we still have great plans for ridecount, and we hope that they'll get underway once again soon.
But for now, keep up the amazingly helpful work of adding new parks and keeping us up to date with missing/new rides on the database - we really appreciate it, and so does everyone else!
-- Joel
You might think sometimes that we've abandoned ridecount and left it to rot away in the great internet graveyard.
But you'd be wrong. We still receive many new parks to add to the database, and also many ride updates, all from our very kind and supportive users like yourselves.
And we regulary run through all of these submissions and update the site where we can.
Things have been quiet on the new features front because, well, honestly real life stepped in and new things came along. But we still have great plans for ridecount, and we hope that they'll get underway once again soon.
But for now, keep up the amazingly helpful work of adding new parks and keeping us up to date with missing/new rides on the database - we really appreciate it, and so does everyone else!
-- Joel
Signatures not updating
26th March 2009 by: Joel
Hello all,
It was brought to our attention that signature images have been failing to update with your latest ridecounts recently.
We have now investigated this issue, issued a fix for the problem and have succesfully performed a forced update on all users' signatures.
Apologies for any inconvenience that may have been caused.
It was brought to our attention that signature images have been failing to update with your latest ridecounts recently.
We have now investigated this issue, issued a fix for the problem and have succesfully performed a forced update on all users' signatures.
Apologies for any inconvenience that may have been caused.